Shipping policy

📝 Order Processing Time

Orders are processed within 24 hours.

Dispatch time is estimated at 3 to 5 business days after confirmation.
For embroidered suits, processing requires an estimated 5 to 9 business days after confirmation to ensure premium finishing.

If you need an order urgently, reach out to us before placing your order, and we'll do our best to prioritize it for you.

⏰ Our order processing hours are Monday to Saturday, 9:00 AM – 5:00 PM. Orders placed after 5:00 PM will be moved to the next business day for processing.

🚚 Shipping Options & Delivery Time

We offer multiple shipping options:

1️⃣ Express Shipping: estimated 7 to 9 business days
2️⃣ Standard Shipping: estimated 9 to 12 business days
3️⃣ Duty Paid Standard Shipping: estimated 12 to 15 business days
4️⃣ Free Standard Shipping (Orders Over £149 GBP): estimated 9 to 11 business days

We always aim to deliver your order as quickly as possible.

🌍 International Shipping Information

RevEx Gear ships worldwide to most countries.
Shipping costs vary depending on order weight and destination.

⚠ Customs, Duties, and Taxes

Customs procedures vary by country and are beyond our control.

• Duties and taxes are the customer’s responsibility
• These charges are not included in product or shipping prices

If customs delays occur, we will notify you and assist where possible.

⚠ Please note that international shipments may occasionally experience delays due to ongoing global situations beyond our control, customs clearance, weather conditions, carrier-related issues, or ongoing global disruptions, including regional conflicts and geopolitical situations.

⚠ Delivery timelines are estimated. Orders are normally delivered within the given timeframe. Please note that delays caused by transit or customs do not qualify for cancellation, return, or refund once an order has been dispatched.

📦 Shipping Limitations

We cannot ship to P.O. boxes or military addresses.
Please provide a complete street address, including house number and street name.

💬 Need Assistance?

If you have any questions, our customer support team is ready to help.

Your satisfaction is important to us, and we are committed to assisting you whenever needed.